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Canon publicly confirms August ransomware attack and data breach

十一月 26, 2020 - SecurityAffairs

Canon finally confirmed that it has suffered a ransomware attack in early August that resulted in the theft of data from its servers.

Canon has finally confirmed that it was the victim of a ransomware attack in early August and that the threat actors also stole data from its servers.

In August, ZDNet first revealed the ransomware attack after it has obtained an internal memo that confirmed the outage suffered by Canon a few days before was caused by a ransomware attack.

The memo also reveals that the company has hired an external security firm to investigate the incident.

The problem was first reported by Bleepingcomputer, which tracked a suspicious outage on Canon’s image.canon cloud photo and video storage service. According to the media outlet, the incident resulted in the loss of data for users of their free 10GB storage feature.

The image.canon site suffered an outage on July 30th, 2020, that lasted for six days, until August 4th.

At the time the company only confirmed an internal investigation on a problem related to “10GB of data storage.”

Canon publicly confirms August ransomware attack and data breach
Source BleepingComputer

According to Canon, some of the photo and image files saved prior to June 16 were “lost,” but it pointed out that they were not exposed in a data leak.

In mid-August, the Maze ransomware gang took credit for the attack and published unencrypted files allegedly stolen the Canon during the ransomware attack.

BleepingComputer obtained from its source a portion of the ransom note and an internal notification that Canon sent to its employees.

Canon publicly confirms August ransomware attack and data breach
Canon internal notice – Source BleepingComputer

Maze ransomware operators started publishing data stolen from the company on its data leak site. The gang has published a 2.2 GB archive called “STRATEGICPLANNINGpart62.zip” that attackers claim contain around 5% of the total amount of documents stolen during the attack,

Canon publicly confirms August ransomware attack and data breach

The archive contains files related to Canon’s website and marketing materials, according to BleepingComputer’s source it does not appear to contain any financial information, employee information, or other sensitive data.

The investigation conducted by Canon found evidence of unauthorized accesses on its network between July 20 and August 6.

The hackers accessed company file servers that contained information about current and former employees from 2005 to 2020 and their beneficiaries and dependents.

This week, Canon confirmed the ransomware attack and the data breach, according to a company’s statement stolen data included employees’ names, Social Security number, date of birth, the number for the driver’s license number or government-issued ID, the bank account number for direct deposits from Canon, and their electronic signature.

“We identified a security incident involving ransomware on August 4, 2020.” reads the statement. “We determined that there was unauthorized activity on our network between July 20, 2020 and August 6, 2020.  During that time, there was unauthorized access to files on our file servers. We completed a careful review of the file servers on November 2, 2020 and determined that there were files that contained information about current and former employees from 2005 to 2020 and their beneficiaries and dependents.”

On November 1, the Maze gang shut down its operations. The list of victims of the gang is long and includes the Steel sheet giant Hoa Sen GroupSouthwireLG ElectronicsXerox, and City of Pensacola

Pierluigi Paganini

(SecurityAffairs – hacking, Canon)


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Canon publicly confirms August ransomware attack and data breach
Pierluigi Paganini

Pierluigi Paganini is member of the ENISA (European Union Agency for Network and Information Security) Threat Landscape Stakeholder Group and Cyber G7 Group, he is also a Security Evangelist, Security Analyst and Freelance Writer. Editor-in-Chief at “Cyber Defense Magazine”, Pierluigi is a cyber security expert with over 20 years experience in the field, he is Certified Ethical Hacker at EC Council in London. The passion for writing and a strong belief that security is founded on sharing and awareness led Pierluigi to find the security blog “Security Affairs” recently named a Top National Security Resource for US. Pierluigi is a member of the “The Hacker News” team and he is a writer for some major publications in the field such as Cyber War Zone, ICTTF, Infosec Island, Infosec Institute, The Hacker News Magazine and for many other Security magazines. Author of the Books “The Deep Dark Web” and “Digital Virtual Currency and Bitcoin”.

Canon finally confirmed that it has suffered a ransomware attack in early August that resulted in the theft of data from its servers.

Canon has finally confirmed that it was the victim of a ransomware attack in early August and that the threat actors also stole data from its servers.

In August, ZDNet first revealed the ransomware attack after it has obtained an internal memo that confirmed the outage suffered by Canon a few days before was caused by a ransomware attack.

The memo also reveals that the company has hired an external security firm to investigate the incident.

The problem was first reported by Bleepingcomputer, which tracked a suspicious outage on Canon’s image.canon cloud photo and video storage service. According to the media outlet, the incident resulted in the loss of data for users of their free 10GB storage feature.

The image.canon site suffered an outage on July 30th, 2020, that lasted for six days, until August 4th.

At the time the company only confirmed an internal investigation on a problem related to “10GB of data storage.”

Canon publicly confirms August ransomware attack and data breach
Source BleepingComputer

According to Canon, some of the photo and image files saved prior to June 16 were “lost,” but it pointed out that they were not exposed in a data leak.

In mid-August, the Maze ransomware gang took credit for the attack and published unencrypted files allegedly stolen the Canon during the ransomware attack.

BleepingComputer obtained from its source a portion of the ransom note and an internal notification that Canon sent to its employees.

Canon publicly confirms August ransomware attack and data breach
Canon internal notice – Source BleepingComputer

Maze ransomware operators started publishing data stolen from the company on its data leak site. The gang has published a 2.2 GB archive called “STRATEGICPLANNINGpart62.zip” that attackers claim contain around 5% of the total amount of documents stolen during the attack,

Canon publicly confirms August ransomware attack and data breach

The archive contains files related to Canon’s website and marketing materials, according to BleepingComputer’s source it does not appear to contain any financial information, employee information, or other sensitive data.

The investigation conducted by Canon found evidence of unauthorized accesses on its network between July 20 and August 6.

The hackers accessed company file servers that contained information about current and former employees from 2005 to 2020 and their beneficiaries and dependents.

This week, Canon confirmed the ransomware attack and the data breach, according to a company’s statement stolen data included employees’ names, Social Security number, date of birth, the number for the driver’s license number or government-issued ID, the bank account number for direct deposits from Canon, and their electronic signature.

“We identified a security incident involving ransomware on August 4, 2020.” reads the statement. “We determined that there was unauthorized activity on our network between July 20, 2020 and August 6, 2020.  During that time, there was unauthorized access to files on our file servers. We completed a careful review of the file servers on November 2, 2020 and determined that there were files that contained information about current and former employees from 2005 to 2020 and their beneficiaries and dependents.”

On November 1, the Maze gang shut down its operations. The list of victims of the gang is long and includes the Steel sheet giant Hoa Sen GroupSouthwireLG ElectronicsXerox, and City of Pensacola

Pierluigi Paganini

(SecurityAffairs – hacking, Canon)

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